Do you have questions? Here are some answers that might be useful.

Why should I create register for MyAccount on the Canaccede website?

Creating an account gives you access to a summary of your account information quickly and easily and enables easy online make a payment options. Any information you provide to us is private and secure.

How do I create an Account?

You can create an account by selecting 'MyAccount" on the MyCanaccede website. Complete the form to confirm your information and we will verify your email address.  Once we have validated your email information, you will have access to your account information on MyCanaccede.com.

We use your email address to verify your information and provide you with online access to view your account information. Agree to the terms of service, decide whether you'd like us to send your marketing communications, and select "Submit".

I didn’t receive a verification email, how do I continue?

Please contact the MyAccount Management Team at 1-888-316-2369 or send us an email to myaccountmanagement@canaccede.com

With the MyAccount Sign-In, you can easily access an overview of your account. You will be able to see:

• Your account number
• Your account balance
• Online payment history
• The name and contact information of the Agency that is administering your account
• You can also update your personal information

Resetting your Password is easy.  It is a 2-step process.

Step 1:  On the sign in page of MyAccount, click on the Reset Password button.  This will prompt an email to be sent to the email address you have provided.

Step 2:  Go to your email inbox and verify your email.  Click the link provided and this will take you to a reset password page.  Once you have successfully created a new password, you can log into your account.

And as always, if you have trouble with this process, you can reach out to our MyAccount Management Team toll-free at 1-888-316-2369, or myaccountmanagement@canaccede.com and we can help.

If you can’t find your account, please contact our MyAccount Management Team toll-free at 1-888-316-2369, or myaccountmanagement@canaccede.com and we can find our account.

Offering an excellent customer experience is our top priority.  At this time, we are unable to bundle your accounts as they are separate accounts.  To manage your accounts within MyAccount you will need to pay each account separately.

If you have additional questions, please contact our MyAccount Management Team toll-free at 1-888-316-2369, or myaccountmanagement@canaccede.com.